Increase Patient Access
Improve Patient Satisfaction
Lower the Cost of Care
Increase Efficiencies and Productivity
Relatecare, Communicating Better Health
RelateCare is a healthcare consultancy and outsourcing organization that assists healthcare providers in improving and optimizing their patient access strategies. We provide technical expertise in healthcare contact center operations and management, and clinical expertise in the design and implementation of telehealth and clinical calling programs. Services include Guided Scheduling Questionnaire’s, Workforce Optimization, Quality Assurance, Post-Discharge Calling Programs, Nurse On Call Programs and Technology Optimization.
Consultancy ServicesWe have the knowledge, experience and expertise to assist healthcare organizations in the design and implementation of best-in-class patient access solutions.
Outsourcing ServicesOur team of clinical and non-clinical agents can provide a range of offsite call management services including appointment scheduling and clinical telehealth services.
Shared ServicesWe provide the full range of support services required to effectively run and manage a best in class contact center including Human Resources, Training and Education;