Irish company RelateCare creating 280 new jobs in Tralee expansion

Kerry jobs will bring total RelateCare employment to over 1700 Friday, 17 June, 2022: Irish healthcare communications consultancy and outsourcing organisation RelateCare is creating 280 jobs in its new facility in Tralee, it has been announced.  This expansion is supported by Enterprise Ireland. The first 30 of the 280 new staff have just been hired and are working at the Tralee […]

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Business Continuity Plans for the Healthcare Contact Center

How do we prepare for the unexpected? This is a question that lurks in the background during normal times but has come to the fore recently. The last number of years have brought all sorts of crises and disasters, including a global pandemic, severe weather events and an increase in cyberattacks.  To prepare for such […]

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Why consider Centralizing your Healthcare Contact Center?

More healthcare providers are making the strategic choice to centralize their patient access operations in an effort to move towards a a smoother, more streamlined experience for their patients, gaining in efficiencies and reducing waste. Regardless of the size or fragmentation of a healthcare system, this remains a viable option for strategic improvement. What is […]

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