February 13, 2020 / by Valerie O'Brien / Blog, Events
Our Training Team recently hosted RelateCare’s Inaugural “AGENT CONNECTION WEEK”. The goal of the week was to give RelateCare’s employees an opportunity to learn and share knowledge about our various areas of expertise including operations, consultancy, training, quality, workforce management, sales and marketing etc. Members of leadership from almost all verticals of our business took […]
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RelateCare Celebrate International Women’s Day!
March 20, 2020 / by Dr. Robert Grant / Blog, News
RelateCare have always been fiercely proud of the essential role that our female leaders have played in our success. From day one RelateCare has been lucky to count many strong and talented women among our leadership, and that hasn’t changed! In celebration of International Women’s Day, we are featuring some of those courageous and capable […]
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Agent Connection Week
February 13, 2020 / by Valerie O'Brien / Blog, Events
Our Training Team recently hosted RelateCare’s Inaugural “AGENT CONNECTION WEEK”. The goal of the week was to give RelateCare’s employees an opportunity to learn and share knowledge about our various areas of expertise including operations, consultancy, training, quality, workforce management, sales and marketing etc. Members of leadership from almost all verticals of our business took […]
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Optimizing your Healthcare Contact Center for Omnichannel Patient Access!
January 27, 2020 / by wpengine / Blog, News, Thought Leadership
Frustrations of a Patient Journey – Jordan Reinhardt, Director of Information Services Meet Jane. Jane is a 25 year old accountant who just moved to a new city to start a new and exciting job. One of the first things Jane does when she gets settled in her new job is to find a healthcare […]
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PRIOR AUTHORIZATIONS: Obtain faster approvals with less headaches.
December 9, 2019 / by wpengine / Blog, News
Sladjana Vukovic is RelateCare’s Director of Revenue Cycle Management. Previous to RelateCare, Sladjana worked for Cleveland Clinic in various Revenue Cycle functions: Financial Counseling, Scheduling, Registration, Authorization, and Denials Management. Sladjana performs detailed, quantitative analysis providing clients insights addressing healthcare’s biggest challenges with a core focus on increasing revenue and reducing costs. The challenges and […]
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The Physician Champion: essential to optimizing your healthcare contact center.
September 26, 2019 / by wpengine / Blog, News
Patient Access: The First step on the journey During medical school, my responsibility as a physician-in-training was to show up, see the patient in the room, and make sure I was providing the best care possible. However, when I moved into residency, and subsequently moved into a role as a faculty member, I noticed that […]
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