April 9, 2021 / by Dr. Robert Grant / Blog, Contact Center, Customer Service, Patient Access
As part of our NAHAM Patient Access Week celebrations we decided to feature our access agents! While RelateCare as an organization focuses on patient access from a range of angles: consultancy, quality assurance, scheduling, and many more, it is our agents that are on the telephone, talking and dealing with patients, supporting and helping them […]
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NAHAM Patient Access Week: Patient Service Representative Spotlight!
April 9, 2021 / by Dr. Robert Grant / Blog, Contact Center, Customer Service, Patient Access
As part of our NAHAM Patient Access Week celebrations we decided to feature our access agents! While RelateCare as an organization focuses on patient access from a range of angles: consultancy, quality assurance, scheduling, and many more, it is our agents that are on the telephone, talking and dealing with patients, supporting and helping them […]
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RelateCare Winner of Customer Service Award at 2020 Waterford Business Awards !
March 3, 2021 / by Dr. Robert Grant / Awards, Blog, Contact Center, Customer Service
RelateCare are incredibly proud to have won the Customer Service Award in the Waterford Business Awards for 2020! The Waterford Business Awards are designed to recognize outstanding contributions and achievements by Waterford companies in a range of sectors. The judging panel looks for innovation, creativity, dedication, and a commitment to excellence. For RelateCare to win […]
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