Successful workforce optimization delivers the appropriate balance of well-trained and engaged staff organized to meet your business demands while also streamlining processes and leveraging technology to deliver a seamless, customer-oriented experience.
We understand the importance of revenue cycle processes and its impact on both the patient journey and your organization’s finances. We specialize in optimizing workflows, proactively tackling bottlenecks and addressing timing delays.
Patient access is a complex ecosystem with a multitude of factors impacting supply, demand and the flow of services. We support healthcare systems and provider organizations to optimize the architecture behind their scheduling platform, positively impacting their patient’s experience with access.
Your access center serves as the critical front door for patients as well as referring clinicians. This entry point sets the tone for the entire patient journey and contributes to the overall efficiency and effectiveness of your revenue cycle.
As healthcare organizations navigate the demands of patient care in an increasingly digital landscape, the need for experienced and expert Registered Nurses has never been greater. At RelateCare, we understand the challenges faced by healthcare providers and offer tailored clinical solutions to alleviate the burden on in-house teams.
In today’s competitive healthcare landscape, organizations face numerous challenges, ranging from labor shortages and increasing overhead costs to the need for delivering consumer-focused solutions.
For many healthcare organizations, the option of outsourcing your revenue cycle functions to a third-party partner is becoming more and more attractive. The complex tasks of dealing with payors and preventing denials can cause challenges for healthcare providers that can distract from their core goals of patient care.
The concept of smartsourcing is described as a partnership model whereby value is delivered through the leveraging of resources, knowledge, technology, and that both parties have something to gain and indeed lose within a long-term relationship. This appears to be a worthwhile and highly impactful business model disruption as it pertains to Patient Access, Revenue Cycle and Contact Center operations.
In the next edition of our Consultancy & Advisory thought-leadership series, we take a deep-dive into Quality Management Systems with our Director of Quality Assurance, Mary May. An experienced and knowledgeable expert in all aspects of quality solutions, Mary tells us about the subtle but important distinction between Quality Assurance and Quality Control, and why understanding this difference is key to a fully comprehensive and robust quality program.
More healthcare providers are making the strategic choice to centralize their patient access operations in an effort to move towards a a smoother, more streamlined experience for their patients, gaining in efficiencies and reducing waste. Regardless of the size or fragmentation of a healthcare system, this remains a viable option for strategic improvement.
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Unit 10/11, IDA Industrial Estate,
Cork Road,
Waterford,
X91 F720
Tel: +353 51 590 000
Innovation Works 1,
Kerry Technology Park,
Dromtacker, Tralee,
V92 V22Y
Tel: +353 51 590 000
3615 Superior Ave E,
Ste. 4406C,
Cleveland,
OH 44114
Tel: +1 216 553 3727
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Suite #201.
Sherwood,
AR 72120
Tel: +1 216 553 3727
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