October 23, 2019 / by Valerie O'Brien / News
October 2019: RelateCare, the healthcare communications consultancy and outsourcing organisation, announced that it has agreed a deal with MML Growth Capital Partners Ireland. The deal, which sees MML as the largest single equity holder, represents a significant investment in the business alongside CEO, Conor O’Byrne and President and Founder, Dr. Frank Dolphin. The investment will […]
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RelateCare adapt Contact-Centers in Response to COVID-19 Crisis.
March 25, 2020 / by Dr. Robert Grant / News
Cleveland, OH, USA, March, 2020 – In the midst of uncertainty around the current coronavirus crisis, RelateCare has adapted its contact centers to provide extra support and reassurance to their client partners. This includes managing COVID-19 information hotlines for multiple healthcare organizations, both in the US and in Ireland. The need for the provision of […]
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RelateCare Celebrate International Women’s Day!
March 20, 2020 / by Dr. Robert Grant / Blog, News
RelateCare have always been fiercely proud of the essential role that our female leaders have played in our success. From day one RelateCare has been lucky to count many strong and talented women among our leadership, and that hasn’t changed! In celebration of International Women’s Day, we are featuring some of those courageous and capable […]
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Optimizing your Healthcare Contact Center for Omnichannel Patient Access!
January 27, 2020 / by wpengine / Blog, News, Thought Leadership
Frustrations of a Patient Journey – Jordan Reinhardt, Director of Information Services Meet Jane. Jane is a 25 year old accountant who just moved to a new city to start a new and exciting job. One of the first things Jane does when she gets settled in her new job is to find a healthcare […]
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PRIOR AUTHORIZATIONS: Obtain faster approvals with less headaches.
December 9, 2019 / by wpengine / Blog, News
Sladjana Vukovic is RelateCare’s Director of Revenue Cycle Management. Previous to RelateCare, Sladjana worked for Cleveland Clinic in various Revenue Cycle functions: Financial Counseling, Scheduling, Registration, Authorization, and Denials Management. Sladjana performs detailed, quantitative analysis providing clients insights addressing healthcare’s biggest challenges with a core focus on increasing revenue and reducing costs. The challenges and […]
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RelateCare Partners with MML
October 23, 2019 / by Valerie O'Brien / News
October 2019: RelateCare, the healthcare communications consultancy and outsourcing organisation, announced that it has agreed a deal with MML Growth Capital Partners Ireland. The deal, which sees MML as the largest single equity holder, represents a significant investment in the business alongside CEO, Conor O’Byrne and President and Founder, Dr. Frank Dolphin. The investment will […]
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The Physician Champion: essential to optimizing your healthcare contact center.
September 26, 2019 / by wpengine / Blog, News
Patient Access: The First step on the journey During medical school, my responsibility as a physician-in-training was to show up, see the patient in the room, and make sure I was providing the best care possible. However, when I moved into residency, and subsequently moved into a role as a faculty member, I noticed that […]
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RelateCare Celebrate Patient Access Week!
April 5, 2019 / by Dr. Robert Grant / Events, News
Patient Access Week is a special time of year for RelateCare! Throughout the year we are spread far and wide across countries and continents, engaged in a range of complex tasks. RelateCare, as you may know, has many strings to its bow: we are contact center experts, scheduling assistants, patient service representatives, revenue cycle consultants, […]
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RelateCare Partners with Epharmix to Create Powerful Patient Engagement Solution
June 28, 2018 / by Ronan Kelly / News
RelateCare, LLC, a leading healthcare communications organization, announced that it has partnered with Epharmix, the leader in evidence-based remote patient monitoring to offer health care organizations a comprehensive and scalable solution that improves patient outcomes and experience while reducing avoidable hospitalizations and readmissions Healthcare organizations are under tremendous pressure to ensure clinical personnel are being […]
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RelateCare have been shortlisted for a Waterford Business Award!
January 23, 2018 / by Dr. Robert Grant / Awards, News
We are delighted to announce that RelateCare have been shortlisted for another award! This time, its local: We have been named as a finalist in the prestigious Waterford Chamber of Commerce Waterford Business Awards which will take place in the Faithlegg House Hotel on the 23rd of February. Recognised for excellence in Service, this nomination […]
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RelateCare officially ISO 27001 certified!
August 25, 2017 / by Dr. Robert Grant / News
In a milestone for RelateCare, this week we have officially been ISO27001 certified by Certification Europe, an international ISO accredited organization. Working in an industry as complex as healthcare, where we manage high volumes of data on behalf of other organizations and where the protection of patient and client information is essential, this is a […]
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