October 23, 2019 / by Valerie O'Brien / News
October 2019: RelateCare, the healthcare communications consultancy and outsourcing organisation, announced that it has agreed a deal with MML Growth Capital Partners Ireland. The deal, which sees MML as the largest single equity holder, represents a significant investment in the business alongside CEO, Conor O’Byrne and President and Founder, Dr. Frank Dolphin. The investment will […]
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RelateCare Partners with MML
October 23, 2019 / by Valerie O'Brien / News
October 2019: RelateCare, the healthcare communications consultancy and outsourcing organisation, announced that it has agreed a deal with MML Growth Capital Partners Ireland. The deal, which sees MML as the largest single equity holder, represents a significant investment in the business alongside CEO, Conor O’Byrne and President and Founder, Dr. Frank Dolphin. The investment will […]
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The Physician Champion: essential to optimizing your healthcare contact center.
September 26, 2019 / by Dr. Robert Grant / Blog, News
Patient Access: The First step on the journey During medical school, my responsibility as a physician-in-training was to show up, see the patient in the room, and make sure I was providing the best care possible. However, when I moved into residency, and subsequently moved into a role as a faculty member, I noticed that […]
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RelateCare Celebrate Patient Access Week!
April 5, 2019 / by Dr. Robert Grant / Events, News
Patient Access Week is a special time of year for RelateCare! Throughout the year we are spread far and wide across countries and continents, engaged in a range of complex tasks. RelateCare, as you may know, has many strings to its bow: we are contact center experts, scheduling assistants, patient service representatives, revenue cycle consultants, […]
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RelateCare Partners with Epharmix to Create Powerful Patient Engagement Solution
June 28, 2018 / by Ronan Kelly / News
RelateCare, LLC, a leading healthcare communications organization, announced that it has partnered with Epharmix, the leader in evidence-based remote patient monitoring to offer health care organizations a comprehensive and scalable solution that improves patient outcomes and experience while reducing avoidable hospitalizations and readmissions Healthcare organizations are under tremendous pressure to ensure clinical personnel are being […]
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RelateCare have been shortlisted for a Waterford Business Award!
January 23, 2018 / by Dr. Robert Grant / Awards, News
We are delighted to announce that RelateCare have been shortlisted for another award! This time, its local: We have been named as a finalist in the prestigious Waterford Chamber of Commerce Waterford Business Awards which will take place in the Faithlegg House Hotel on the 23rd of February. Recognised for excellence in Service, this nomination […]
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RelateCare officially ISO 27001 certified!
August 25, 2017 / by Dr. Robert Grant / News
In a milestone for RelateCare, this week we have officially been ISO27001 certified by Certification Europe, an international ISO accredited organization. Working in an industry as complex as healthcare, where we manage high volumes of data on behalf of other organizations and where the protection of patient and client information is essential, this is a […]
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RelateCare Opens US Headquarters to Help Improve Patient Access and Reduce Costs at Leading American Health Systems
April 27, 2017 / by Dr. Robert Grant / News
CLEVELAND (April 2017) — After successfully improving patient access and outcomes at three of the top 10 health systems in the country, Irish-American healthcare consultancy and outsourcing organization RelateCare is significantly expanding its North American footprint with the opening of its first Patient Coordination Center in the US. The new center, which is located in […]
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RelateCare Celebrates NAHAM’s Patient Access Week
April 4, 2017 / by Dr. Robert Grant / News
First impressions are important. That goes for the first time you meet a person, and the first time you interact with an organization. One bad experience can cause a lot of trouble in the future. This is particularly true when it comes to healthcare. Patients usually seek out care at a time of great stress […]
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RelateCare and the Special Case of Heart Patients
March 14, 2017 / by Dr. Robert Grant / News
Heart related issues are the leading cause of hospitalization among adults over 65 in the United States. Every year, over one million patients are hospitalized with a primary diagnosis of heart failure, which accounts for around $17 billion in Medicare expenditure. This number is also set to increase by up to 40% in the next 15 […]
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Want to minimize waste and maximize value? RelateCare gets Lean.
January 18, 2017 / by Dr. Robert Grant / News
Want to minimize waste and maximize value? RelateCare gets Lean. RelateCare is delighted to congratulate the first group of graduates (pictured above) from the RelateCare Lean Transformation Training Program. Over the coming months, all RelateCare staff will complete the training program to receive a Lean Yellow Belt. This commitment to train all staff in Lean […]
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