Eibhlín Payne joins RelateCare as Chief Operating Officer

Eibhlín Payne has joined the RelateCare and Rigneydolphin Group in the role of Chief Operating Officer. As COO, Eibhlín will establish operational management practices across the business to ensure successful execution of the business’s growth strategy and work with CEO Conor O’Byrne and peers to shape the next phase of the business.

Eibhlin will have responsibility for managing and optimizing operations across the RelateCare and Rigneydolphin businesses and will encompass the following teams: Operations, PMO, Support Services, HR, Learning & Development and Facilities.

RelateCare and Rigneydolphin Group are delighted to welcome someone of Eibhlín’s experience and talent to the team.

An alumnus of Trinity College Dublin, Eibhlín has thirty years’ experience in multi-industry international operations and leadership. Most recently, Eibhlín was Vice President at Blizzard Entertainment for Global Support Operations & Service Technologies, where she was based in California for more than five years leading operations in the US, Europe, Korea, Taiwan & China.

Prior to Blizzard Entertainment, Eibhlín worked for twenty years in leadership roles in Telecommunications, Automotive, Retail & Hospitality Industries in Ireland & the UK, overseeing operations for major brands such as O2, Avis Rent a Car, The Automobile Association, Sainsbury’s Plc & Hilton Hotels.

Eibhlín has a proven track record in customer success, developing and empowering people, employee engagement, leading diverse and multi-cultural teams, driving revenue growth and achieving efficiencies to optimise profitability.

RelateCare CEO Conor O’Byrne commented:

“We are really thrilled and proud to have someone of Eibhlín’s calibre joining our leadership team and working with our Board, employees and fantastic clients. Eibhlín’s record speaks for itself. She is a great leader, motivator with a passion for developing solutions and we are very excited to see how she can bring her talents to bear in our exciting future of as we continue to grow and expand on the international stage.”

Eibhlín also spoke of her enthusiasm for her new role:

“I am delighted to have the opportunity to support the organisation’s continued growth & very much looking forward to contributing & bringing value to such an important asset to society in the current global environment.”