By providing advanced administrative and clinical support solutions, RelateCare improves every step of the patient journey with patient- and provider-focused solutions.
RelateCare began in 2013 as a joint venture between Rigneydolphin and the Cleveland-based Cleveland Clinic after a highly successful collaboration through an Enterprise Ireland initiative. Since then, the organization has grown rapidly, with the US playing a central role in its expansion.
RelateCare’s partnership model’s transform patient engagement, allowing the healthcare provider to focus on patient facing care. RelateCare employs a registered nursing team and coaches who deliver critical clinical programs remotely, such as post-discharge follow-up, smoking cessation, patient care, mediciation management and much more. RelateCare leverages cutting-edge technology and a team of highly skilled professionals to provide an outstanding experience to patients.
RelateCare Group CEO Conor O’Byrne said: “In recent years, RelateCare has experienced remarkable growth, with our workforce and revenue more than doubling in size since 2019. The COVID-19 pandemic has fundamentally transformed how healthcare organizations interact with their patients, driving an increased demand for innovative engagement and solutions.”
“At RelateCare, we are deeply proud to have played an integral role in this transformation, supporting healthcare through the shift toward more accessible, technology-driven healthcare. This evolution continues to shape how healthcare is delivered today, even in the post-pandemic era, highlighting the growing importance of these patient experience environments. By integrating advanced technologies such as AI into our solutions, we aim to improve patient care further and enhance the entire healthcare journey.”
RelateCare’s success is backed by substantial investments in personnel and technological infrastructure to advance its mission, including support from Enterprise Ireland. Today, the organization has over 300 employees in the US and maintains its 1,100-strong workforce in Ireland.
The US is more than just a key market for RelateCare. It provides an essential foundation for its growth and innovation. RelateCare’s success is rooted in the long-standing ties between Ireland and the United States. This relationship has fostered strong business connections, enabling the organization to thrive on both sides of the Atlantic. The organization’s partnership with renowned American healthcare institutions provides opportunities to address the complex needs of the healthcare system in the United States.
“Currently, we are working with four of the top 20 US health systems and several renowned US Academic Medical Centers. This year, we focus on building our partnerships in Ireland and the US while broadening our reach to engage with new clients worldwide.”
The company’s commitment to leveraging this relationship reflects its belief in the transformative power of collaboration across both sides of the Atlantic. As RelateCare expands, its focus on the United States remains integral to its vision of delivering exceptional healthcare solutions worldwide.
You can read the full article on pages 43 & 44 in the Irish Examiner here.