Our Story

RelateCare began as a joint venture between the Cleveland Clinic and Rigneydolphin. By combining Rigneydolphin’s excellence in contact center management and Cleveland Clinic’s expertise in healthcare delivery, RelateCare is uniquely positioned to provide the very best in patient access, telehealth, contact center and outsourcing solutions to healthcare organizations around the world.

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With locations in Ireland and the USA, RelateCare has the experience and the capacity to develop relationships with its clients that are long lasting and deliver innovative and unique opportunities to address current and future healthcare challenges.

In 2019 RelateCare announced a deal with MML Growth Capital Partners Ireland. The deal, which saw MML as the largest single equity holder, represented a significant investment in the business alongside CEO, Conor O’Byrne and President and Founder, Dr. Frank Dolphin.

Since 2019 the investment has be used to support RelateCare’s ambitious plans, including its continued expansion into the North American market and expansion of its services in Ireland. Currently RelateCare employs over 1000 staff members across Ireland and the USA at four locations.