October 6, 2020 / by RelateCare | Communicating Better Health / Blog, Contact Center, Patient Access, Scheduling Optimization, Services, Thought Leadership
For many organizations across many industries the appeal of having a 24/7 contact center is growing. During the normal business hours of 8-5 Monday-Friday, it can be challenging for people to make appointments, find information, or seek reassurance from an organization. People seem busier than ever, working jobs, commuting, taking care of kids, all while […]
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Meeting Patient Preferences: 24/7 Contact Center Services!
October 6, 2020 / by RelateCare | Communicating Better Health / Blog, Contact Center, Patient Access, Scheduling Optimization, Services, Thought Leadership
For many organizations across many industries the appeal of having a 24/7 contact center is growing. During the normal business hours of 8-5 Monday-Friday, it can be challenging for people to make appointments, find information, or seek reassurance from an organization. People seem busier than ever, working jobs, commuting, taking care of kids, all while […]
Read more