What is Access? The Patient Perspective (Part 1/3)

What is access? When you hear that term, what comes to mind? Recently we were asked by one of our partners, “What is access to those working at RelateCare?” ...

The Secret to Right-Sizing your Contact Center Staffing

“A Contact Center without proper WFM guidance is like driving across the country without so much as a road atlas.” Patient calls to Contact Centers aren’t neatly and evenly...

Improving Patient Scheduling with Decision Trees

Scheduling patients with the right provider at the right time at the right location has been the mantra for scheduling optimization projects for a long time now.  In recent...

Irish company RelateCare creating 280 new jobs in Tralee expansion

Kerry jobs will bring total RelateCare employment to over 1700 Friday, 17 June, 2022: Irish healthcare communications consultancy and outsourcing organisation RelateCare is creating 280 jobs in its new facility in Tralee, it has been...

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