RelateCare transition 300+ Service Representatives to Work-From-Home!
The rapid onset of the COVID-19 crisis has created a fundamental fracture in the ordinary ways of living and of doing business. In the face of this crisis, RelateCare...
RelateCare adapt Contact-Centers in Response to COVID-19 Crisis.
Cleveland, OH, USA, March, 2020 – In the midst of uncertainty around the current coronavirus crisis, RelateCare has adapted its contact centers to provide extra support and reassurance to...
RelateCare Celebrate International Women’s Day!
RelateCare have always been fiercely proud of the essential role that our female leaders have played in our success. From day one RelateCare has been lucky to count many...
Agent Connection Week
Our Training Team recently hosted RelateCare’s Inaugural “AGENT CONNECTION WEEK”. The goal of the week was to give RelateCare’s employees an opportunity to learn and share knowledge about our...
Optimizing your Healthcare Contact Center for Omnichannel Patient Access!
Frustrations of a Patient Journey – Jordan Reinhardt, Director of Information Services Meet Jane. Jane is a 25 year old accountant who just moved to a new city to...
PRIOR AUTHORIZATIONS: Obtain faster approvals with less headaches.
Sladjana Vukovic is RelateCare’s Director of Revenue Cycle Management. Previous to RelateCare, Sladjana worked for Cleveland Clinic in various Revenue Cycle functions: Financial Counseling, Scheduling, Registration, Authorization, and Denials...
RelateCare Partners with MML
October 2019: RelateCare, the healthcare communications consultancy and outsourcing organisation, announced that it has agreed a deal with MML Growth Capital Partners Ireland. The deal, which sees MML as...
The Physician Champion: essential to optimizing your healthcare contact center.
Patient Access: The First step on the journey During medical school, my responsibility as a physician-in-training was to show up, see the patient in the room, and make sure...
RelateCare CMO Presenting at NAHAM Conference!
RelateCare attend 45th Annual NAHAM Conference in Orlando, Florida; CMO to present on SLUCare Centralization. Orlando, Florida, 23/04/2019 – Today the 45TH Annual NAHAM Conference begins and RelateCare are excited to be...
RelateCare Celebrate Patient Access Week!
Patient Access Week is a special time of year for RelateCare! Throughout the year we are spread far and wide across countries and continents, engaged in a range of...