Why consider Centralizing your Healthcare Contact Center?

More healthcare providers are making the strategic choice to centralize their patient access operations in an effort to move towards a a smoother, more streamlined experience for their patients,...

The Future of Telehealth: A Hybrid Model of Care

Healthcare systems across the world found themselves forced to rely on telehealth to support the care journey of patients during the COVID-19 pandemic. This was the case in particular...

Revenue Cycle Outsourcing Management Service

For many healthcare organizations, the option of outsourcing your revenue cycle functions to a third-party partner is becoming more and more attractive. The complex tasks of dealing with payors...

Why are Contact Center Outsourcing Partnerships Gaining Momentum?

Transforming customer engagement through optimizing contact center operations has long been considered a way to gain a competitive advantage across many sectors including banking, telecommunications, and retail. One popular...

Solving Healthcare Backlogs: Robotic Process Automation

In the latest in our Consultancy & Advisory thought-leadership series, we take a look at some of the latest developments from our resident technology expert, Jordan Reinhardt. As Director...

Leadership Development in Healthcare

Next in our RelateCare Consultancy and Advisory series, we talk to our Director of Learning and Development, Brendan Magan about the philosophy behind RelateCare’s Leadership training and development solutions....

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