October 5, 2020 / by RelateCare | Communicating Better Health / Blog, Revenue Cycle, Services, Thought Leadership
Insurance denials are an ever-present issue in U.S. healthcare. When an insurance company notifies you that it considers a certain treatment, service, or medication not part of your benefits, this is called a denial. Receiving notification of a denial can be devastating for patients, both emotionally and financially, especially for those who are in a […]
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Improving Patient Scheduling with Decision Trees
July 4, 2022 / by RelateCare | Communicating Better Health / Blog, Patient Access, Revenue Cycle, Scheduling Optimization, Services, Thought Leadership
Scheduling patients with the right provider at the right time at the right location has been the mantra for scheduling optimization projects for a long time now. In recent years, location has been complicated with the use of online / virtual options. Providers and patients can now be connected without needing a physical location. Now, […]
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Revenue Cycle Outsourcing Management Service
August 24, 2021 / by RelateCare | Communicating Better Health / Contact Center, Continuous Improvement, Customer Service, Outsourcing, Revenue Cycle
For many healthcare organizations, the option of outsourcing your revenue cycle functions to a third-party partner is becoming more and more attractive. The complex tasks of dealing with payors and preventing denials can cause challenges for healthcare providers that can distract from their core goals of patient care. For all healthcare providers and leaders, there […]
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Solving Healthcare Backlogs: Robotic Process Automation
July 27, 2021 / by Dr. Robert Grant / Automation, Contact Center, Patient Access, Revenue Cycle, Scheduling Optimization, Technology
In the latest in our Consultancy & Advisory thought-leadership series, we take a look at some of the latest developments from our resident technology expert, Jordan Reinhardt. As Director of Information Services with RelateCare, Jordan is uniquely positioned to offer key insights into how we can leverage technology to improve patient access for our client […]
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Why you need a Denials Management Solution!
October 5, 2020 / by RelateCare | Communicating Better Health / Blog, Revenue Cycle, Services, Thought Leadership
Insurance denials are an ever-present issue in U.S. healthcare. When an insurance company notifies you that it considers a certain treatment, service, or medication not part of your benefits, this is called a denial. Receiving notification of a denial can be devastating for patients, both emotionally and financially, especially for those who are in a […]
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The Role of the Financial Counselor in Healthcare
September 2, 2020 / by RelateCare | Communicating Better Health / Blog, Revenue Cycle, Services, Thought Leadership
Outlining responsibilities and capturing payment upfront is an essential ingredient to ensure a healthy revenue cycle, particularly as healthcare organizations target a V shaped recovery. Patients are often powerless and price blind when it comes to understanding complicated bills with confusing codes post service. With looming discussions regarding the future of price transparency and enabling […]
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