Decision Trees and Scheduling Questionnaire Optimization
What is it?
RelateCare has a number of consultants (former Cleveland Clinic employees) who are experts in the design and implementation of Guided Scheduling Questionnaires. Our consultants work closely with your organization to develop the questionnaires based on the needs of each department and physician.
How does it work?
We embed these questionnaires into your Electronic Health Record system. We also assist and train your appointment scheduler in the use of these questionnaires.
Why do you need it?
If you have any of the below then Guided Scheduling Questionnaires might be for you:
- Difficulty scheduling an appointment
- Poor physician utilization
- Over-complicated access channels
- Stressed staff
- Inefficient referral process
- Declining patient numbers
- Loss of business to competitors
- Underutilized technology
- Lengthy training and onboarding of employees