We have the knowledge and expertise to advise and assist healthcare organizations, large or small, in the design and implementation of best-in-class patient access solutions. Create a more efficient, more productive contact center, and a better patient experience.
Our programs enable population health to succeed and support healthcare organization’s pursuit of the Triple Aim goals. We strive for lower costs, patients who are engaged, motivated, and confident in their ability to make healthy behavior change.
Our team of clinical and non-clinical agents, led by Registered Nurses, provide a range of offsite call management services so you can focus on your core competencies. Services include appointment scheduling and patient outreach.
We support fully engaged and motivated staff with the knowledge and training required to implement best practice processes. We not only advise but show how these practices are implemented through performance monitoring, benchmarking and feedback.
VNA Health Group has had the privilege of partnering with RelateCare in numerous projects through VNAHG’s Connected Health Institute. RelateCare runs VNAHG’s post-discharge call back program designed to ensure patient’s know their medications, are satisfied with their home care, and have the tools needed to successful stay healthy at home.”
Dr. Steve Landers, President – Visiting Nurse Association
Want to improve your patient access?
