Referral Management

Referral Management

RelateCare provides a dedicated team of trained Referral agents who focus on processing incoming, internal and outgoing referrals for organizations using omni-channel communications.

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Prior-Authorizations

Prior-Authorizations

Communication between patients, providers, and insurance companies is an instrumental process to seamless patient care experience and reimbursement for health care organizations. RelateCare provides both consultancy and outsourcing solutions to optimize efficiencies of Prior Authorization process.

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Appointment Scheduling

Appointment Scheduling

In today’s competitive environment, healthcare organizations need to be proactive in engaging patients. We offer patient outreach services to connect with patients beyond the four walls of the hospital. Whether it is a timely reminder of an upcoming appointment, or to advise on medication adherence, care is no longer something that happens only when patients get sick.

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Patient Outreach

Patient Outreach

In today’s competitive environment, healthcare organizations need to be proactive in engaging patients. We offer patient outreach services to connect with patients beyond the four walls of the hospital. Whether it is a timely reminder of an upcoming appointment, or to advise on medication adherence, care is no longer something that happens only when patients get sick.

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They are experts in the field of patient access, with a strong focus on the importance of the patient experience. They always respond to our needs with integrity and flexibility.”


Gus Carvajal, VP Consulting, GCIC – Stanford Children’s Health


Do your patient’s need more engagement?

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