December 9, 2019 / by wpengine / Blog, News
Sladjana Vukovic is RelateCare’s Director of Revenue Cycle Management. Previous to RelateCare, Sladjana worked for Cleveland Clinic in various Revenue Cycle functions: Financial Counseling, Scheduling, Registration, Authorization, and Denials Management. Sladjana performs detailed, quantitative analysis providing clients insights addressing healthcare’s biggest challenges with a core focus on increasing revenue and reducing costs. The challenges and […]
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Optimizing your Healthcare Contact Center for Omnichannel Patient Access!
January 27, 2020 / by wpengine / Blog, News, Thought Leadership
Frustrations of a Patient Journey – Jordan Reinhardt, Director of Information Services Meet Jane. Jane is a 25 year old accountant who just moved to a new city to start a new and exciting job. One of the first things Jane does when she gets settled in her new job is to find a healthcare […]
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PRIOR AUTHORIZATIONS: Obtain faster approvals with less headaches.
December 9, 2019 / by wpengine / Blog, News
Sladjana Vukovic is RelateCare’s Director of Revenue Cycle Management. Previous to RelateCare, Sladjana worked for Cleveland Clinic in various Revenue Cycle functions: Financial Counseling, Scheduling, Registration, Authorization, and Denials Management. Sladjana performs detailed, quantitative analysis providing clients insights addressing healthcare’s biggest challenges with a core focus on increasing revenue and reducing costs. The challenges and […]
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The Physician Champion: essential to optimizing your healthcare contact center.
September 26, 2019 / by wpengine / Blog, News
Patient Access: The First step on the journey During medical school, my responsibility as a physician-in-training was to show up, see the patient in the room, and make sure I was providing the best care possible. However, when I moved into residency, and subsequently moved into a role as a faculty member, I noticed that […]
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