About Us // Testimonials
It is a testament to RelateCare, your services, performance and people that you remain a key partner with our hospital system, despite a number of changes in our leadership over the years as well as changes amongst our main points of contact.
- Anonymous,
- Major US Healthcare System
- Verified Client Partner,
- November 20, 2023
Thank you to the RelateCare team for assisting us with a highly sensitive and important account in such a prompt manner. We appreciate your support in prompt follow up to protect our patient’s from preventable financial risk.
- Laura Ryan
- SCH Auth.
- Verified Client Partner
- November 13, 2023
I just want to take a few minutes and tell you how great Sarah is. I work in the healthcare sector and I just want to tell you she is perfect. She is so patient, knowledgeable and friendly. She is just so good!
- Anonymous
- Verified Patient Interaction
- November 5, 2023
I would like to recognize your agent who has a strong attention to detail. He never forgets my name when transferring calls to introduce me to the patient. He can relay specifics pertaining to the call with ease. I really appreciate the recall skills.
- Ed Surma
- Michigan Medicine Gastroenterology Dept.
- Verified Client Partner
- October 20, 2023
I’d like to recognize your agent for making a difference as she anticipates the needs of both the patient and the contact center in managing patient care. She is direct, professional, and kind. She was confident in communicating a message back to the patient when news the patient wanted to hear was delayed.
- Nina Conyer
- Michigan Medicine Gastroenterology Dept.
- Verified Client Partner
- October 18, 2023
It is a testament to RelateCare, your services, performance and people that you remain a key partner with our hospital system, despite a number of changes in our leadership over the years as well as changes amongst our main points of contact.
- Anonymous
- Verified Patient Interaction
- June 27, 2023