Thank you to the RelateCare team for assisting us with a highly sensitive and important account in such a prompt manner. We appreciate your support in prompt follow up to protect our patient’s from preventable financial risk.

I just want to take a few minutes and tell you how great Sarah is. I work in the healthcare sector and I just want to tell you she is perfect. She is so patient, knowledgeable and friendly. She is just so good!

I would like to recognize your agent who has a strong attention to detail. He never forgets my name when transferring calls to introduce me to the patient. He can relay specifics pertaining to the call with ease. I really appreciate the recall skills.

I’d like to recognize your agent for making a difference as she anticipates the needs of both the patient and the contact center in managing patient care. She is direct, professional, and kind. She was confident in communicating a message back to the patient when news the patient wanted to hear was delayed.

It is a testament to RelateCare, your services, performance and people that you remain a key partner with our hospital system, despite a number of changes in our leadership over the years as well as changes amongst our main points of contact.