RelateCare | Communicating Better Health
RelateCare is a healthcare contact center consultancy and outsourcing organization that is fast-becoming a global leader in the delivery of patient access and patient engagement solutions. We provide technical expertise in healthcare contact center operations and clinical expertise in the design and implementation of telehealth and clinical programs.
We provide the knowledge and support necessary to increase patient access, reduce readmissions and create a patient-centric healthcare experience.
Increase Patient Access
Lower the Cost of Care
Improve Patient Satisfaction
Healthcare Contact Center Consulting Our consultancy services provide healthcare organizations with the knowledge and expertise required to design and implement best-in-class patient access and patient engagement solutions. From appointment scheduling to technology design, our clinical and technical know-how will guide you to a more efficient and patient-centric healthcare experience.
Clinical and Wellness Programs With a team of experienced Registered Nurses and highly-trained support staff, we offer a range of clinically driven programs aimed at extending care beyond the four walls of the hospital and improving care coordination. Find out more about our Post Discharge Follow Up Calls, Smoking Cessation Program, and Multi-Channel Nurse Triage service.
Business Process Outsourcing We have the infrastructure and resources to provide a range of off-site contact center services, allowing you to focus on your core competencies and care for your patients. These services include patient appointment scheduling, nurse triage and post discharge follow up.
Specialized Support Services RelateCare provides a full range of support services specifically designed to effectively run and manage a world-leading healthcare contact center. We offer solutions in Workforce Management, Quality Assurance, Business Intelligence and Analytics and Performance Benchmarking.
See what some of our clients say about our work
Memberships and Accreditations