RelateCare | Communicating Better Health
RelateCare is a healthcare contact center consultancy and outsourcing organization that is fast-becoming a global leader in the delivery of patient access and patient engagement solutions. We provide technical expertise in healthcare contact center operations and clinical expertise in the design and implementation of telehealth and clinical programs.
We provide the knowledge and support necessary to increase patient access, reduce readmissions and create a patient-centric healthcare experience.
Increase Patient Access
Lower the Cost of Care
Improve Patient Satisfaction
Healthcare Contact Center Consulting RelateCare’s consultancy services transform contact centers into pivotal value adding revenue generators for healthcare organizations. Our team of experienced contact center consultants and clinical professionals are experts in the design and implementation best-in-class patient access and patient engagement solutions.
Clinical and Wellness Programs RelateCare’s team of experienced Registered Nurses, Medical Assistants and Health Coaches empower healthcare organizations to seamlessly manage and co-ordinate patient care journeys. RelateCare Nurse Triage, Post Discharge follow up, and Wellness Solutions ensure patients receive the right level of care and support when they need it.
Business Process Outsourcing
RelateCare’s non-clinical outsourcing communication solutions enable healthcare organizations to focus on their core competencies. RelateCare’s contact centers act as a virtual extension of an organizations existing operations. RelateCare’s contact centers operate 24/7 and are equipped with the latest technology and resources necessary to provide an elevated patient experience.
Specialized Support Services Often, healthcare organizations look for outside expertise in the continuous support of their contact center operations. RelateCare’s suite of specialized support services are cleverly designed to support and integrate with existing contact center operations to manage quality, reporting, training and staffing.
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Memberships and Accreditations