RelateCare | Communicating Better Health

RelateCare is a healthcare contact center consultancy and outsourcing organization that is fast-becoming a global leader in the delivery of patient access and patient engagement solutions. We provide technical expertise in healthcare contact center operations and clinical expertise in the design and implementation of telehealth and clinical programs.

We provide the knowledge and support necessary to increase patient access, reduce readmissions and create a patient-centric healthcare experience.

Increase Patient Access

Lower the Cost of Care

Improve Patient Satisfaction

Increase Productivity

Healthcare Contact Center Consulting

Our consultancy services provide healthcare organizations with the knowledge and expertise required to design and implement best-in-class patient access and patient engagement solutions. From appointment scheduling to technology design, our clinical and technical know-how will guide you to a more efficient and patient-centric healthcare experience.
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Clinical and Wellness Programs

With a team of experienced Registered Nurses and highly-trained support staff, we offer a range of clinically driven programs aimed at extending care beyond the four walls of the hospital and improving care coordination. Find out more about our Post Discharge Follow Up Calls, Smoking Cessation Program, and Multi-Channel Nurse Triage service.
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Business Process Outsourcing

We have the infrastructure and resources to provide a range of off-site contact center services, allowing you to focus on your core competencies and care for your patients. These services include patient appointment scheduling, nurse triage and post discharge follow up.
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Specialized Support Services

RelateCare provides a full range of support services specifically designed to effectively run and manage a world-leading healthcare contact center. We offer solutions in Workforce Management, Quality Assurance, Business Intelligence and Analytics and Performance Benchmarking.
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Click here to see RelateCare's resources about Healthcare Contact Centers.

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Memberships and Accreditations


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